Signia Assistant is the smart new way to better address your clients’ needs
Imagine being able to accompany your client every single step of their hearing journey outside your office? Now you can – with the revolutionary Signia Assistant.
Signia Assistant is the smart new way to better address your clients’ needs. It acts as an extension of yourself so you can see the challenges they experience in their daily life. It also supports them in optimising their hearing experience with confidence, as 93% of hearing aid wearers say the Signia Assistant boosts their confidence to rely on their hearing aids and lets them feel more in control of their hearing success.¹
Via the Signia app on your clients’ smartphone – both iOS and Android – the revolutionary artificial intelligence of Signia Assistant supports them 24/7 in the form of intuitive text-based dialogue. Easy to learn, it offers small sound adjustments when needed and how-to videos to answers handling questions. All they need is their Signia Xperience hearing aids² and the app.
A highly intelligent Assistant
While focusing on keeping the Signia Assistant highly user-friendly to ensure anyone can benefit from it, the real magic happens in the background.
The Signia Assistant is a living system – it acquires new skills over time to better support you and your clients. Based on highly advanced machine learning algorithms, the Assistant gains more knowledge and further improves its support every time it is used by hearing aid wearers around the world. It also learns the preferences of each individual wearer to create the optimal tailored solution for every person.
Full transparency and integration in the Connexx fitting software
In Connexx, you are able to see all the adjustments that the Signia Assistant made since your last session. Soon you will also be able to see details about each specific interaction: The situation your client was in at a particular date and time, the issue that required assistance, and the solution implemented by the Assistant.
A game-changing solution
By providing tailored settings specific to each individual, Signia Assistant increases the benefit of the hearing aids, according to 87% of wearers.¹ Strongly perceived as a meaningful innovation, the Signia Assistant also drives sales because an overwhelming 87% of consumers would choose hearing aids with such an assistant when buying new devices.¹
After using the Signia Assistant and experiencing its benefits, 8 out of 10 people would recommend trying hearing aids with the Signia Assistant to a friend. Only Signia offers such a comprehensive and convincing solution, making Signia Assistant a great differentiator for your business.¹
¹ Data on file
² Not compatible with Silk X
Your smart solution for more satisfied customers
With the new Signia Assistant you can:
- Make your clients feel in control and confident that they can get support 24/7
- Increase your client satisfaction and conversion rate with the power to address new and experienced hearing aid wearers’ needs more accurately
- Increase the quality of follow-up appointments through a new level of real-world usage insights
- Fine-tune with ease by seeing exactly how your clients choose to personalise their hearing experience
- Free up your time by reducing the amount of avoidable return visits through easy guidance and minor adjustments
To enjoy all these benefits, encourage your clients to use the Signia app – it’s a small effort to ensure a big reward for you and for them.Read more